ADF_FACES-60097 Error When User Clicks On Add To Cart For An Entitlement

(Doc ID 2085219.1)

Last updated on MARCH 15, 2016

Applies to:

Identity Manager - Version and later
Information in this document applies to any platform.


On : version, Identity Self Service

ADF Error when user clicks on Add to Cart for an entitlement

OIM raises an ADF exception when the user clicks on Add to Cart for an entitlement, and the application associated to the selected entitlement is not published to the scope of the logged in user.

In the UI the following error is raised:

java.lang.String cannot be cast to
ADF_FACES-60097:For more information, please see the server's error log for an entry beginning with: ADF_FACES-60096:Server Exception during PPR, #2

The issue can be reproduced at will with the following steps:
1. Have some Application Instance that is not published to every Organization
2. Set up child entitlements for the above Application Instance and publish those everywhere
3. Login as a non-admin user in an Organization where the App Instance from #1 is NOT published
4. Search and find an entitlement for the App Instance in #1 above
5. Try and add the entitlement to the cart for a request and see the error


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