When Rejecting a Request, the Comment Field and Buttons for Approve and Reject Disappear after Clicking Create Comment (Doc ID 2088015.1)

Last updated on JUNE 27, 2017

Applies to:

Identity Manager - Version 11.1.2.2.8 and later
Information in this document applies to any platform.

Symptoms

When Rejecting a Request, the Comment Field and Buttons for Approve and Reject Disappear after Clicking Create Comment

Steps to reproduce:
----------------------

1. Open Inbox and select an Approval request.

2. Click Reject and then click Create Comment.

The new Screen shows the following missing.
A. In the upper right: Buttons for approval and rejection disappear.

B. The comments are blank which prevents Rejection of any requisition.

C. In lower right: Click icon to complete and nothing happens.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms