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RSA SecurID Plugin Activation Failed (Doc ID 2092199.1)

Last updated on MAY 24, 2022

Applies to:

Oracle Access Manager - Version 11.1.2.0.0 and later
Information in this document applies to any platform.

Symptoms

You are not able to activate RSA SecurID Plugin. It's been distributed successfully, but currently sits at Activation failed.

OAM Diagnostic log shows below:

[AdminServer] [TRACE] [] [oracle.oam.extensibility.lifecycle] [tid: OAM Config Notification Thread] [userId: <USERNAME>] [APP: oam_admin#11.1.2.0.0] [SRC_CLASS: oracle.security.am.extensibility.lifecycle.dependency.LifecycleDependencyManagerImpl] [SRC_METHOD: chkNodeActive] IOException while checking the node heartbeat.Connection closed, EOF detected[[
java.io.IOException: Connection closed, EOF detected
at weblogic.socket.JSSEFilterImpl.handleUnwrapResults(JSSEFilterImpl.java:539)
at weblogic.socket.JSSEFilterImpl.unwrapAndHandleResults(JSSEFilterImpl.java:456)
at weblogic.socket.JSSEFilterImpl.doHandshake(JSSEFilterImpl.java:80)
at weblogic.socket.JSSEFilterImpl.doHandshake(JSSEFilterImpl.java:64)
at weblogic.socket.JSSEFilterImpl.doHandshake(JSSEFilterImpl.java:59)
at weblogic.socket.JSSEFilterImpl.write(JSSEFilterImpl.java:390)
at weblogic.socket.JSSESocket$JSSEOutputStream.write(JSSESocket.java:78)
at java.io.BufferedOutputStream.flushBuffer(BufferedOutputStream.java:82)
at java.io.BufferedOutputStream.flush(BufferedOutputStream.java:140)
at java.io.FilterOutputStream.flush(FilterOutputStream.java:140)
at weblogic.net.http.HttpURLConnection.writeRequests(HttpURLConnection.java:186)
at weblogic.net.http.HttpURLConnection.getInputStream(HttpURLConnection.java:400)
at weblogic.net.http.SOAPHttpsURLConnection.getInputStream(SOAPHttpsURLConnection.java:37)
at weblogic.net.http.HttpURLConnection.getResponseCode(HttpURLConnection.java:1005)
at oracle.security.am.extensibility.lifecycle.dependency.LifecycleDependencyManagerImpl.chkNodeActive(LifecycleDependencyManagerImpl.java:184)
at oracle.security.am.extensibility.lifecycle.dependency.LifecycleDependencyManagerImpl.updateDownNodeStatus(LifecycleDependencyManagerImpl.java:255)
at oracle.security.am.extensibility.lifecycle.utils.AdminUtil.sendMssgToRunningNodes(AdminUtil.java:180)
at oracle.security.am.extensibility.lifecycle.utils.AdminUtil.doConfigChangeAction(AdminUtil.java:260)
at oracle.security.am.extensibility.lifecycle.pluginstate.LifecycleConfigChangeListener.configurationChanged(LifecycleConfigChangeListener.java:43)
at oracle.security.am.admin.config.BasicFileConfigurationStore$ListenerDispatcher.run(BasicFileConfigurationStore.java:1104)

]]
[AdminServer] [TRACE] [] [oracle.oam.extensibility.lifecycle] [tid: OAM Config Notification Thread] [userId: <USERNAME>] [APP: oam_admin#11.1.2.0.0] [SRC_CLASS: oracle.security.am.extensibility.lifecycle.dependency.LifecycleDependencyManagerImpl] [SRC_METHOD: chkNodeActive] the node is down: https://<HOSTNAME>:<PORT>/oam/server/HeartBeat?lbr-oam=<VALUE>
[AdminServer] [TRACE:16] [] [oracle.oam.extensibility.lifecycle] [tid: OAM Config Notification Thread] [userId:<USERNAME>] [APP: oam_admin#11.1.2.0.0] [SRC_CLASS: oracle.security.am.extensibility.lifecycle.pluginstate.NodePluginStatusTracker] [SRC_METHOD: changePluginStatus] ENTRY
[AdminServer] [TRACE:16] [] [oracle.oam.extensibility.lifecycle] [tid: OAM Config Notification Thread] [userId:<USERNAME>] [APP: oam_admin#11.1.2.0.0] [SRC_CLASS: oracle.security.am.extensibility.lifecycle.pluginstate.NodePluginStatusTracker] [SRC_METHOD: changePluginStatus] RETURN
[AdminServer] [TRACE:16] [] [oracle.oam.extensibility.lifecycle] [tid: OAM Config Notification Thread] [userId:<USERNAME>] [APP: oam_admin#11.1.2.0.0] [SRC_CLASS: oracle.security.am.extensibility.lifecycle.dependency.LifecycleDependencyManagerImpl] [SRC_METHOD: updateDownNodeStatus] RETURN
[AdminServer] [TRACE] [] [oracle.oam.extensibility.lifecycle] [tid: OAM Config Notification Thread] [userId:<USERNAME>] [APP: oam_admin#11.1.2.0.0] [SRC_CLASS: oracle.security.am.extensibility.lifecycle.utils.AdminUtil] [SRC_METHOD: sendMssgToRunningNodes] All the nodes are down
[AdminServer] [TRACE:16] [] [oracle.oam.extensibility.lifecycle] [tid: OAM Config Notification Thread] [userId:<USERNAME>] [APP: oam_admin#11.1.2.0.0] [SRC_CLASS: oracle.security.am.extensibility.lifecycle.api.PluginConfigManager] [SRC_METHOD: updatePluginStatus] ENTRY RSAPlugin activate_failed 

Cause

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In this Document
Symptoms
Cause
Solution


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