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Exalogic Guest vServer Failing With "FAILED - Restarting oswbb service exapatch can not proceed." Error In Exapatch Log (Doc ID 2092562.1)

Last updated on OCTOBER 12, 2018

Applies to:

Oracle Exalogic Elastic Cloud Software - Version 2.0.6.0.0 and later
Linux x86-64
Oracle Virtual Server x86-64

Symptoms

In Exalogic virtual racks during the PSU application, guest vServers upgrade using Exapatch failing at oswbb (oswatcher black box) service is seen.

Below error is seen when running Exapatch script for upgrading the vServer.

[root@smlprcn01 Infrastructure]# /exalogic-lctools/bin/exapatch -a patch vserver -h 10.XX.XX.XX
Logging to file /var/log/exapatch_20151111220931.log
Enter root password for guest vServers:
INFO: vServer-Generic 10.XX.XX.XX successfully completed all pre-patch checks
Upgrading Base Template on vServer-Generic host 10.XX.XX.XX from version:
2.0.6.0.0
ERROR: 10.XX.XX.XX: patching did not complete successfully. Check logs for additional information. 
ERROR: patching the templates failed. Resolve the problem and then rerun the command.
Additional information may be found in the console output and the log file: /var/log/exapatch_20151111220931.log

Looking further into exapatch log below "FAILED - Restarting oswbb service" error is seen.

INFO: Wed Nov 11 22:14:55 ICT 2015: cleaning rpm db
INFO: Wed Nov 11 22:14:55 ICT 2015: rebuild rpm db
INFO: Wed Nov 11 22:15:10 ICT 2015: >>>> Resetting back to original timezone.
INFO: Wed Nov 11 15:15:10 UTC 2015: Done - Reverting back to pre-patch /usr/share/zoneinfo/Asia/Bangkok
INFO: Wed Nov 11 22:15:10 ICT 2015: Done - Symlinked back localtime to original timezone '/usr/share/zoneinfo/Asia/Bangkok'.
INFO: Wed Nov 11 22:15:10 ICT 2015: Done: Stopping oswbb service
INFO: Wed Nov 11 22:15:11 ICT 2015: Updating oswbb-service rpm
INFO: Wed Nov 11 22:15:12 ICT 2015: Done: Updating oswbb-service rpm
INFO: Wed Nov 11 22:15:12 ICT 2015: Done: Switching ON oswbb service
ERROR: Wed Nov 11 22:15:12 ICT 2015: FAILED - Restarting oswbb service exapatch can not proceed.
INFO: Wed Nov 11 22:15:12 ICT 2015: >>>> remove services that launch post patching procedures

Cause

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In this Document
Symptoms
Cause
Solution
References


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