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Multiple UI Issues with Warning "Cannot initialize data provider - java.lang.NullPointerException" in the Logs Following an Upgrade (Doc ID 2092933.1)

Last updated on MAY 27, 2020

Applies to:

Identity Manager - Version 11.1.2.3.0 and later
Information in this document applies to any platform.

Symptoms

The following Warning is seen in the $DOMAIN_HOME/servers/OIMMANAGEDSERVER/logs/OIMMANAGEDSERVER-diagnostic.log and/or $DOMAIN_HOME/servers/OIMMANAGEDSERVER/logs/OIMMANAGEDSERVER.out file and may be linked to multiple errors or abnormal behaviors following an upgrade to OIM 11.1.2.3 or above.

Known issues related to this warning are documented in:
Note.2316683.1 Error Pop Up "java.lang.NullPointerException" when Viewing or Creating Identity Audit Rules with Error "Unable to fetch rules:" in the Logs.
Note.2316686.1 After Upgrade xelsysadm Cannot Request Access, Update Users, Create Users or Create Roles "Error occurred while evaluating workflow policies..." and "oracle.iam.platform.entitymgr.exception.EntitySearchException: java.lang.NullPointerException"
Note.2316701.1 Error "IAM-2050141 : User System Administrator is not allowed to perform this operation." when Updating My Information.
Note.2316972.1 End Users Cannot Submit Changes to My Information or Request Access for Self and See "View only mode" on the User Details Page.
Note.2316698.1 NullPointerExceptions when Creating, Opening or Viewing Rules for Self Service, Home Org or Workflows in the System Administration Console with Error "Unable to fetch rules:" and Others in the Log.
Note.2569689.1 Access Policy Not Opening.

Changes

At some point, you've upgraded your environment from a version lower than OIM 11.1.2.3.0.

Cause

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