My Oracle Support Banner

IE10 Browser Freeze when you Modify PDF File Description (Doc ID 2093242.1)

Last updated on JULY 07, 2020

Applies to:

Oracle WebCenter Portal - Version 11.1.1.8.4 to 11.1.1.9.2 [Release 11g]
Information in this document applies to any platform.

Symptoms

Repeately modify description of a PDF file causes the browser to freeze.

1. Log on Webcenter
2. Go to ‘Documents’
3. Click on the file name of a PDF file to view detail.
4. Click ‘Info’ tab, then ‘Edit’ under ‘Basic’

5. Enter a value into ‘Description’ field, click ‘Save’ button.

6. Repeat steps 5 a few times. Usually after the 3rd time the browser freezes and no longer responds to clicks.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.