My Oracle Support Banner

Unable to login to the BPM Workspace due to stuck threads (Doc ID 2094047.1)

Last updated on NOVEMBER 15, 2023

Applies to:

Oracle Business Process Management Suite - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

When trying to access the Workspace, after entering credentials and during login, the page gets stuck. Thread dumps show the following:
 

"[STUCK] ExecuteThread: '12' for queue: 'weblogic.kernel.Default (self-tuning)'" id=173 idx=0x2b4 tid=29815 prio=1 alive, in native, daemon
  
  at jrockit/net/SocketNativeIO.readBytesPinned(Ljava/io/FileDescriptor;[BIII)I(Native Method)
  
  at jrockit/net/SocketNativeIO.socketRead(SocketNativeIO.java:32)
  
  at java/net/SocketInputStream.socketRead0(Ljava/io/FileDescriptor;[BIII)I(SocketInputStream.java)
  
  at java/net/SocketInputStream.read(SocketInputStream.java:129)
  
  at HTTPClient/BufferedInputStream.fillBuff(BufferedInputStream.java:206)
  
  at HTTPClient/BufferedInputStream.read(BufferedInputStream.java:126)
  
  at HTTPClient/StreamDemultiplexor.read(StreamDemultiplexor.java:356)
  
  ^-- Holding lock: HTTPClient/StreamDemultiplexor@0x1864d6780[recursive]
  
  at HTTPClient/RespInputStream.read(RespInputStream.java:151)
  
  ^-- Holding lock: HTTPClient/StreamDemultiplexor@0x1864d6780[recursive]
  
  at HTTPClient/RespInputStream.read(RespInputStream.java:112)
  
  at HTTPClient/Response.readResponseHeaders(Response.java:1144)
  
  at HTTPClient/Response.getHeaders(Response.java:867)
  
  ^-- Holding lock: HTTPClient/StreamDemultiplexor@0x1864d6780[biased lock]
  
  at HTTPClient/Response.getStatusCode(Response.java:331)
  
  at HTTPClient/RetryModule.responsePhase1Handler(RetryModule.java:94)
  
  at HTTPClient/HTTPResponse.handleResponseImpl(HTTPResponse.java:872)
  
  at HTTPClient/HTTPResponse.access$000(HTTPResponse.java:62)
  
  at HTTPClient/HTTPResponse$2.run(HTTPResponse.java:839)
  
  at HTTPClient/HTTPResponse$2.run(HTTPResponse.java:837)
  
  at HTTPClient/HttpClientConfiguration.doAction(HttpClientConfiguration.java:698)
  
  at HTTPClient/HTTPResponse.handleResponse(HTTPResponse.java:837)
  
  ^-- Holding lock: HTTPClient/HTTPResponse@0x2e84a3280[biased lock]
  
  at HTTPClient/HTTPResponse.getStatusCode(HTTPResponse.java:242)
  
  at HTTPClient/HttpURLConnection.getResponseCode(HttpURLConnection.java:330)
  
  at oracle/j2ee/ws/saaj/client/p2p/HttpSOAPConnection.processHttpResponseCode(HttpSOAPConnection.java:562)
  
  at oracle/j2ee/ws/saaj/client/p2p/HttpSOAPConnection.post2(HttpSOAPConnection.java:501)
  
  ...




In the diagnostic log and .out log you can see the same stack trace which leads to an exception:

Caused by: java.net.NoRouteToHostException: Read failed: Connection timed out
at jrockit.net.SocketNativeIO.readBytesPinned(Native Method)
at jrockit.net.SocketNativeIO.socketRead(SocketNativeIO.java:32)
at java.net.SocketInputStream.socketRead0(SocketInputStream.java)
at java.net.SocketInputStream.read(SocketInputStream.java:129)
at HTTPClient.BufferedInputStream.fillBuff(BufferedInputStream.java:206)
at HTTPClient.BufferedInputStream.read(BufferedInputStream.java:126)
at HTTPClient.StreamDemultiplexor.read(StreamDemultiplexor.java:356)
at HTTPClient.RespInputStream.read(RespInputStream.java:151)
at HTTPClient.RespInputStream.read(RespInputStream.java:112)
at HTTPClient.Response.readResponseHeaders(Response.java:1144)
at HTTPClient.Response.getHeaders(Response.java:867)
at HTTPClient.Response.getStatusCode(Response.java:331)
at HTTPClient.RetryModule.responsePhase1Handler(RetryModule.java:94)
at HTTPClient.HTTPResponse.handleResponseImpl(HTTPResponse.java:872)
at HTTPClient.HTTPResponse.access$000(HTTPResponse.java:62)
at HTTPClient.HTTPResponse$2.run(HTTPResponse.java:839)
at HTTPClient.HTTPResponse$2.run(HTTPResponse.java:837)
at HTTPClient.HttpClientConfiguration.doAction(HttpClientConfiguration.java:698)
at HTTPClient.HTTPResponse.handleResponse(HTTPResponse.java:837)
at HTTPClient.HTTPResponse.getStatusCode(HTTPResponse.java:242)
at HTTPClient.HttpURLConnection.getResponseCode(HttpURLConnection.java:330)
at oracle.j2ee.ws.saaj.client.p2p.HttpSOAPConnection.processHttpResponseCode(HttpSOAPConnection.java:562)
at oracle.j2ee.ws.saaj.client.p2p.HttpSOAPConnection.post2(HttpSOAPConnection.java:501)
...

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.