Dojo Tree not loading due to Invalid encoding name "UTF8" (Doc ID 2094747.1)

Last updated on JULY 07, 2017

Applies to:

Oracle WebCenter Sites - Version 11.1.1.8.0 to 11.1.1.8.0 [Release FatWire]
Information in this document applies to any platform.

Symptoms

Dojo tree is not loading with the following error found in application server logs:

[Fatal Error] :1:39: Invalid encoding name "UTF8".
Jan 06, 2016 2:40:55 PM org.apache.catalina.core.ApplicationDispatcher invoke
SEVERE: Servlet.service() for servlet jsp threw exception
com.fatwire.cs.ui.framework.UIException
at com.fatwire.cs.ui.framework.UIController.reportError(UIController.java:165)
at com.fatwire.cs.ui.framework.UIController.execute(UIController.java:151)
at org.apache.jsp.jsp.cs_005fdeployed.fatwire.ui.controller.controller_jsp._jspService(controller_jsp.java:76)

Changes

11.1.1.8.0 Patch 11 or later is applied.

Cause

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