Blank inbox shown to users when accessing the Workspace URL from a Task Notification email (Doc ID 2094925.1)

Last updated on APRIL 05, 2016

Applies to:

Oracle Business Process Management Suite - Version 12.1.3.0.0 and later
Information in this document applies to any platform.

Symptoms

After modifying the inbox setting of My Tasks view in BPM Workspace as below:
a) Hide task details panel:checked
b) selecting ' Same window /external window'

When the users try to access the Task Notification by clicking on the Workspace link from the notification email, they are seeing a blank inbox in the Workspace (right hand pane is blank)

Cause

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