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Managed Attachments 10g: Unhandled exception in Custom.launch command soap SQLCODE = ora-31011 xml parsing failed (Doc ID 2096248.1)

Last updated on MARCH 05, 2024

Applies to:

Oracle WebCenter Content - Version 10.0 and later
Information in this document applies to any platform.

Symptoms

When using Content Server (UCM) version 10.1.3.5.0 with the Managed Attachments integration with EBS 12x.

System crash occured, and systems were restored from full file system and database backup.

Cannot use the EBS Forms Zoom functionality. Clicking the Zoom button does not bring up the Content Server Managed Attachments dialog.

ERROR(s)
-----------
Unhandled exception in AXFCustom.launch_command_soap SQLCODE=-29273: ORA-29273: HTTP REQUEST FAILED

Then, after resolving EBS ACL configuration issues (e.g. dbms_network_acl_admin), this error occcurs:

Unhandled exception in Custom.launch command soap SQLCODE = ora-31011 xml parsing failed


Cause

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In this Document
Symptoms
Cause
Solution
References


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