Renewal of OID SSL certificate with OAM failed. Access and Identity Servers are not starting post renewal. (Doc ID 2097437.1)

Last updated on MARCH 08, 2017

Applies to:

COREid Identity - Version 10.1.4.3 and later
Information in this document applies to any platform.

Symptoms

1. Renewal of OID SSL certificate with OAM failed.
2. Access and Identity Servers are not starting post renewal.

 

[oracle@OAMHost xxxxx]$ start_ois_server
Using Linux Threading Library.
OIS Server started with pid: 11540
[oracle@OAMHost xxxxx]$ Unable to initialize Identity Server
Engine did not initialize. Check /xxx/oracle/oam/identity/oblix/logs/oblog.log for details.
Starting OIS server Watchdog.....
OIS Server Watchdog cannot run, because there is no OIS Server to watch.

[oracle@OAMHost xxxxx]$ start_access_server
Using Linux Threading Library.
Access Server started with pid: 11429
[oracle@OAMHost xxxxx]$
Message from xxxxx@OAMHost at Fri Dec 11 15:45:09 2015 ...
OAMHost Oblix: 2015/12/11@21:45:09.798181 11429 11429 CONFIGDB FATAL 0x00000DF9 /usr/abuild/Oblix/coreid1014/palantir/dblib/src/ldap_config_db.cpp:318 "Failed to read Oblix Configuration Information" function^LDAPConfigDB::ReadOblixDBConfig DN^o=Oblix, cn=OAM,cn=xxxxx,cn=xxxx,dc=xxxx,dc=com obstatus^10
/usr/abuild/Oblix/coreid1014/palantir/dblib/src/db_util.cpp:771: Error: Exception re-thrown in GetWebResrcDB
/usr/abuild/Oblix/coreid1014/palantir/dblib/src/db_util.cpp:280: Error: Exception re-thrown in GetConfigDB
/usr/abuild/Oblix/coreid1014/palantir/dblib/src/ldap_config_db.cpp:225: Error: Exception re-thrown in LDAPConfigDB::Open()
/usr/abuild/Oblix/coreid1014/palantir/dblib/src/ldap_config_db.cpp:378: Error: Exception re-thrown in LDAPConfigDB::ReadOblixConfigDB()
/usr/abuild/Oblix/coreid1014/palantir/dblib/src/ldap_config_db.cpp:333: Error: Unable to find configuration entry in directory server at configuration base='o=Oblix, cn=OAM,cn=xxxxx,cn=xxxxxx,dc=xxx,dc=com'

Message from xxxxx@OAMHost at Fri Dec 11 15:45:09 2015 ...
OAMHost Oblix: 2015/12/11@21:45:09.828873 11429 11429 CONFIGDB FATAL 0x00000DF9 /usr/abuild/Oblix/coreid1014/palantir/dblib/src/ldap_config_db.cpp:318 "Failed to read Oblix Configuration Information" function^LDAPConfigDB::ReadOblixDBConfig DN^o=Oblix, cn=OAM,cn=xxxxxx,cn=xxxxxx,dc=xxxxx,dc=com obstatus^10
Unable to initialize the AAA server.

Message from xxxxx@OAMHost at Fri Dec 11 15:45:09 2015 ...
OAMHost Oblix: 2015/12/11@21:45:09.851204 11429 11429 ACCESS_SERVER FATAL 0x00001104 /usr/abuild/Oblix/coreid1014/palantir/aaa_server/src/aaa_service_server.cpp:758 "Failed to initialize engine" raw_code^0 errMsg^%09/usr/abuild/Oblix/coreid1014/palantir/dblib/src/db_util.cpp:771: Error: Exception re-thrown in GetWebResrcDB%0a%09/usr/abuild/Oblix/coreid1014/palantir/dblib/src/db_util.cpp:280: Error: Exception re-thrown in GetConfigDB%0a%09/usr/abuild/Oblix/coreid1014/palantir/dblib/src/ldap_config_db.cpp:225: Error: Exception re-thrown in LDAPConfigDB::Open()%0a%09/usr/abuild/Oblix/coreid1014/palantir/dblib/src/ldap_config_db.cpp:378: Error: Exception re-thrown in LDAPConfigDB::ReadOblixConfigDB()%0a%09/usr/abuild/Oblix/coreid1014/palantir/dblib/src/ldap_config_db.cpp:333: Error: Unable to find configuration entry in directory server at configuration base='o=Oblix, cn=OAM,cn=xxxxxx,cn=xxxxxx,dc=xxxxx,dc=com'%0a
Unable to initialize the AAA server.

Message from xxxxx@OAMHost at Fri Dec 11 15:45:09 2015 ...
OAMHost Oblix: 2015/12/11@21:45:09.853699 11429 11429 ACCESS_SERVER FATAL 0x00001104 /usr/abuild/Oblix/coreid1014/palantir/aaa_server/src/aaa_service_server.cpp:273 "Failed to initialize engine"

Message from xxxxx@OAMHost at Fri Dec 11 15:45:09 2015 ...
OAMHost Oblix: 2015/12/11@21:45:09.878794 11429 11429 ACCESS_SERVER FATAL 0x00001104 /usr/abuild/Oblix/coreid1014/palantir/aaa_server/src/main.cpp:1145 "Failed to initialize engine"
Starting Access Server Watchdog.....
Access Server Watchdog cannot run, because there is no AAA Server to watch.

 

Cause

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