Can't Login To WebCenter Sites After Upgrade to CAS 4.0 (Doc ID 2098036.1)

Last updated on JULY 06, 2017

Applies to:

Oracle WebCenter Sites - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.1.8.0 version, WebCenter Sites

After upgrade of Oracle WebCenter Sites 11.1.1.8 to patch 11 or higher, unable to login to sites with any of the known users.

ERROR
-----------------------
2016-01-12 15:31:13,843 INFO [org.jasig.cas.authentication.PolicyBasedAuthenticationManager] - Authenticated fwadmin with credentials [fwadmin+password].
2016-01-12 15:31:13,847 ERROR [org.jasig.cas.ticket.registry.JBossCacheTicketRegistry] - java.io.InvalidClassException: org.jasig.cas.ticket.AbstractTicket; local class incompatible: stream classdesc serialVersionUID = -8506442397878267555, local class serialVersionUID = -2418635416750736300
org.jboss.cache.CacheException: java.io.InvalidClassException: org.jasig.cas.ticket.AbstractTicket; local class incompatible: stream classdesc serialVersionUID = -8506442397878267555, local class serialVersionUID = -2418635416750736300
at org.jboss.cache.interceptors.InterceptorChain.invoke(InterceptorChain.java:227)
at org.jboss.cache.invocation.CacheInvocationDelegate.put(CacheInvocationDelegate.java:480)
at org.jboss.cache.invocation.CacheInvocationDelegate.put(CacheInvocationDelegate.java:485)
at org.jasig.cas.ticket.registry.JBossCacheTicketRegistry.addTicket(JBossCacheTicketRegistry.java:64)
at org.jasig.cas.CentralAuthenticationServiceImpl.createTicketGrantingTicket(CentralAuthenticationServiceImpl.java:538)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)

Cause

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