When Viewing An Imaging Document From A PeopleSoft Integration, Error "System Error has occurred" Is Displayed and Error "SolutionNamespace Not Configured: PS_CRM" Occurs In The Logs
(Doc ID 2098552.1)
Last updated on SEPTEMBER 29, 2022
Applies to:
Oracle WebCenter Content: Imaging - Version 11.1.1.9.0 and laterInformation in this document applies to any platform.
Symptoms
When attempting to open an Imaging document from the PeopleSoft Imaging Browser, the Imaging application opens, but the window displays "a System Error has occurred" message.
The IPM Diagnostic log displays the following:
[2016-01-19T14:00:39.350-06:00] [IPM_server1] [NOTIFICATION] [] [oracle.imaging.axf] [tid: <TID>] [userId: <UID>] [ecid: <ECID>] [APP: imaging] No results for AxfSolutions.findByNamespace(PS_CRM)
[2016-01-19T14:00:39.371-06:00] [IPM_server1] [ERROR] [] [oracle.imaging.axf] [tid: <TID>] [userId: <UID> ] [ecid: <ECID>] [APP: imaging] SolutionNamespace not configured: PS_CRM[[
[2016-01-19T14:00:39.371-06:00] [IPM_server1] [ERROR] [] [oracle.imaging.axf] [tid: <TID>] [userId: <UID> ] [ecid: <ECID>] [APP: imaging] SolutionNamespace not configured: PS_CRM[[
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |