When Viewing An Imaging Document From A PeopleSoft Integration, Error "System Error has occurred" Is Displayed and Error "SolutionNamespace Not Configured: PS_CRM" Occurs In The Logs (Doc ID 2098552.1)

Last updated on JANUARY 25, 2016

Applies to:

Oracle WebCenter Content: Imaging - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to open an Imaging document from the PeopleSoft Imaging Browser, the Imaging application opens, but the window displays "a System Error has occurred" message.

The IPM Diagnostic log displays the following:

[2016-01-19T14:00:39.350-06:00] [IPM_server1] [NOTIFICATION] [] [oracle.imaging.axf] [tid: [ACTIVE].ExecuteThread: '9' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: 0db33bd42cc27963:195723b:15247582bab:-8000-000000000003d51b,0] [APP: imaging] No results for AxfSolutions.findByNamespace(PS_CRM)
[2016-01-19T14:00:39.371-06:00] [IPM_server1] [ERROR] [] [oracle.imaging.axf] [tid: [ACTIVE].ExecuteThread: '9' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: ] [ecid: 0db33bd42cc27963:195723b:15247582bab:-8000-000000000003d51b,0] [APP: imaging] SolutionNamespace not configured: PS_CRM[[

 

Cause

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