Stuck Threads In WebCenter Portal (Doc ID 2100663.1)

Last updated on FEBRUARY 03, 2017

Applies to:

Oracle WebCenter Portal - Version 11.1.1.8.8 to 11.1.1.8.8 [Release 11g]
Information in this document applies to any platform.

Symptoms

WebCenter Portal is hanging intermittently and there are stuck threads in thread dumps.

Thread dumps collected shows:

"[STUCK] ExecuteThread: '66' for queue: 'weblogic.kernel.Default
(self-tuning)'" id=1013 idx=0x190 tid=30594 prio=1 alive, native_blocked, daemon
at java/util/HashMap$KeyIterator.next(HashMap.java:1012)[optimized]
at java/util/HashMap.buildCache(HashMap.java:590)[optimized]
at java/util/HashMap.resize(HashMap.java:576)[inlined]
at java/util/HashMap.addEntry(HashMap.java:939)[optimized]
at java/util/HashMap.put(HashMap.java:477)[optimized]
at oracle/webcenter/webcenterapp/internal/view/shell/WebCenterTabManagerImpl.updateViewIdToTabsMapForCurrentNode(WebCenterTabManagerImpl.java:869)[inlined]
at oracle/webcenter/webcenterapp/internal/view/shell/WebCenterTabManagerImpl.updateViewIdToTabsMapForSubTree(WebCenterTabManagerImpl.java:829)[optimized]
at oracle/webcenter/webcenterapp/internal/view/shell/WebCenterTabManagerImpl.updateViewIdToTabsMapForSubTree(WebCenterTabManagerImpl.java:835)[inlined]
at oracle/webcenter/webcenterapp/internal/view/shell/WebCenterTabManagerImpl.getTabs(WebCenterTabManagerImpl.java:338)[optimized]
at oracle/webcenter/webcenterapp/internal/view/shell/WebCenterTabManagerImpl.addTab(WebCenterTabManagerImpl.java:541)
at oracle/webcenter/webcenterapp/internal/view/shell/handler/WebCenterApplicationShellHandler.prepareTabs(WebCenterApplicationShellHandler.java:1148)[optimized
at oracle/webcenter/webcenterapp/internal/view/webapp/WebCenterShellPanelTag._prepareTabsForCurrentRequest(WebCenterShellPanelTag.java:310)[optimized]
at oracle/webcenter/webcenterapp/internal/view/webapp/WebCenterShellPanelTag.doStartTag(WebCenterShellPanelTag.java:198) "

 

"[STUCK] ExecuteThread: '16' for queue: 'weblogic.kernel.Default(self-tuning)'" id=211 idx=0x33c tid=25877 prio=1 alive, native_blocked,daemon
at java/util/HashMap$HashIterator.hasNext(HashMap.java:972)[optimized]
at java/util/HashMap.buildCache(HashMap.java:589)[optimized]
at java/util/HashMap.resize(HashMap.java:576)[inlined]
at java/util/HashMap.addEntry(HashMap.java:939)[optimized]
at java/util/HashMap.put(HashMap.java:477)[optimized]
at oracle/webcenter/webcenterapp/internal/view/shell/WebCenterTabManagerImpl.updateViewIdToTabsMapForCurrentNode(WebCenterTabManagerImpl.java:869)[inlined]
at oracle/webcenter/webcenterapp/internal/view/shell/WebCenterTabManagerImpl.updateViewIdToTabsMapForSubTree(WebCenterTabManagerImpl.java:829)[optimized]
at oracle/webcenter/webcenterapp/internal/view/shell/WebCenterTabManagerImpl.updateViewIdToTabsMapForSubTree(WebCenterTabManagerImpl.java:835)[optimized]
at oracle/webcenter/webcenterapp/internal/view/shell/WebCenterTabManagerImpl.addTab(WebCenterTabManagerImpl.java:603)
at oracle/webcenter/webcenterapp/internal/view/shell/WebCenterTabManagerImpl.addTab(WebCenterTabManagerImpl.java:550)
at oracle/webcenter/webcenterapp/internal/view/shell/handler/WebCenterApplicationShellHandler.prepareTabs(WebCenterApplicationShellHandler.java:1148)[optimized]
at oracle/webcenter/webcenterapp/internal/view/webapp/WebCenterShellPanelTag._prepareTabsForCurrentRequest(WebCenterShellPanelTag.java:310)[optimized]
at oracle/webcenter/webcenterapp/internal/view/webapp/WebCenterShellPanelTag.doStartTag(WebCenterShellPanelTag.java:198)"

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms