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What Can Users Do If They Forget Answers to Challenge Questions (Doc ID 2101112.1)

Last updated on JANUARY 24, 2019

Applies to:

Oracle Adaptive Access Manager - Version and later
Information in this document applies to any platform.


Users are forgetting answers to security questions. For example, users cannot reset their own password because they cannot correctly answer security questions when prompted.

Is there another way for users to reset their passwords or profile instead of questions?


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