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RIDC Connection Timeout Reported in Custom Portal Framework Application Connecting to WCC (Doc ID 2101734.1)

Last updated on JANUARY 11, 2019

Applies to:

Oracle WebCenter Portal - Version 11.1.1.7.0 to 11.1.1.9.181008 [Release 11g]
Information in this document applies to any platform.

Symptoms

Custom WebCenter Portal Framework application is showing error/exception in the managed server (*.out) log that indicates an RIDC connection timeout:

<Jan 20, 2016 10:47:45 AM EST> <Error> <oracle.webcenter.content.internal.http.HttpServiceImpl> <WCS-11002> <Internal server error: {0}
oracle.webcenter.content.internal.http.InternalServerErrorException: Jan 20, 2016 10:47:45 AM oracle.webcenter.content.internal.http.HttpServiceExceptionFactory getException
ALL: Internal server error: {0}
at java.lang.Thread.run(Thread.java:682)
Caused By: oracle.stellent.ridc.protocol.ProtocolException: java.net.ConnectException: Connection timed out
at oracle.stellent.ridc.protocol.intradoc.socket.SocketConnection.connect(SocketConnection.java:52)

Netstat reveals that the IDC Server is up and running:

$ netstat -anp |grep 4444"
tcp 0 0 0.0.0.0:4444 0.0.0.0:* LISTEN 27227/java

 

Changes

Content Server connection created in WebCenter Portal Framework application to store/retrieve data.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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