The Verification Process Was Not Successful During Smart Card Authentication
(Doc ID 2103303.1)
Last updated on OCTOBER 10, 2021
Applies to:
Oracle Enterprise Single Sign-On Suite Plus - Version 11.1.1.5.0 and laterInformation in this document applies to any platform.
Symptoms
The Logon Manager client fails to authenticate a user with a Smart card after upgrading to a 64-bit workstation and ESSO-LM 64-bit.
ERROR:
=====
"The verification process was not successful. The certificate used when setting up ESSO-LM smart card access could not be located."
The issue can be reproduced at will with the following steps:
- Install ESSO-LM 11.1.1.5.1 on a 64-bit workstation.
- Logs onto the new workstation with Smart card.
- Access an application to recognized by ESSO-LM. Authentication fails with error message.
Changes
- Windows workstation replaced with 64-bit platform.
- ESSO-LM 64-bit client installed on the new workstation.
- User issued a new smart card with new certificate and PIN.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |