BPM WCM Attachment 'More Info' action is greyed out (Doc ID 2105321.1)

Last updated on FEBRUARY 11, 2016

Applies to:

Oracle Business Process Management Suite - Version 12.1.3.0.0 and later
Information in this document applies to any platform.

Symptoms

Env:
*****

BPM 12.1.3 + webcenter 11.1.1.9

An attachment is uploaded in UCM by a User A.
From the BPM workspace, User A attaches the attachment to a Human Task
The task gets reassigned to User B
User B can see the attachment, but cannot access the More Info (icon) to perform additional actions
The More info is available only for the User A who originally uploaded the attachment



Cause

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