Outlook Application Prompts User to Disable DIS Add-on (Doc ID 2105625.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Outlook application prompts user to disable Desktop Integrations Suite (DIS) add-on in order to keep working.

Outlook - After working some hours with the outlook application the user get an alerts that says "Outlook experienced a serious problem with the 'oracle webcenter content - microsoft outlook integration..."

Then the user is asked to click 'disable' in order to keep working with the Outlook.


ERROR
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"Outlook experienced a serious problem with the 'oracle webcenter content - microsoft outlook integration..."

 

Other behavior observed by the user was that Microsoft Excel would freeze and not respond.

Cause

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