Unable To Access Report tab Or Individual Report files for GoldenGate targets in OEM 12c console (Doc ID 2106812.1)

Last updated on APRIL 21, 2016

Applies to:

Management Pack for Oracle GoldenGate - Version 12.1.2.0.0 and later
Information in this document applies to any platform.

Symptoms

Unable to view the logs tab from OEM GoldenGate plug-in

Using the latest 12.1.0.3 Plugin and JAGENT 12.1.3.0.4

Error
Internal Error had occured. Check the log file details.
Java.lang.NullPointerException


gcagent.log captures the following:

2015-10-20 15:10:14,819 [216731:8AA4267B:GC.SysExecutor.10 (Ping OMS)] INFO - attempting another heartbeat
2015-10-20 15:10:18,740 [87213:E2B6A2F1:HTTP Listener-87213 - /emd/main/ (DispatchRequests OMS.console@12173@gen0vmsuapp19=>[144534661870001])] INFO - >>> Dispatching request: PerformOperationRequest (perl (pluginId=oracle.fmw.gg) %PLUGIN_ROOT%/scripts/ggsci_cmd.pl 5559 oraclegg brn0vmlxapptst70 owner=oraclegg jobId=OMS.console@12173@gen0vmsuapp19=>[144534661870001]) <<<
2015-10-20 15:10:18,740 [87213:E2B6A2F1] INFO - Job Attributes: {JobID=OMS.console@12173@gen0vmsuapp19=>[144534661870001], KeepAliveRequest=false} Job Command: {perl}
2015-10-20 15:10:18,774 [87213:E2B6A2F1] INFO - PatternDetector filter scan disabled: reason=REQUEST
2015-10-20 15:10:18,952 [87213:E2B6A2F1] INFO - JobTaskExitPacket {JobTaskExitPacket[exitCode=0,msg=,nlsid=56]}
2015-10-20 15:10:18,953 [87213:E2B6A2F1] INFO - >>> Reporting response: PerformOperationResponse (exitCode:0 output:java.io.IOException: Couldn't get lock for ogg_so_logs.log
  at java.util.logging.FileHandler.openFiles(FileHandler.java:370)
  at java.util.logging.FileHandler.(FileHandler.java:344)
  at com.oracle.sysman.goldengate.common.OGGSOLoggingHelper.setUp(Unknown Source)
  at com.oracle.sysman.goldengate.common.OGGSOLoggingHelper.(Unknown Source)
  at com.oracle.sysman.goldengate.ggsci.ExecuteCommand.(Unknown Source)
Exception in thread "main" java.lang.ExceptionInInitializerError
  at com.oracle.sysman.goldengate.ggsci.ExecuteCommand.(Unknown Source)
Caused by: java.lang.RuntimeException: java.io.IOException: Couldn't get lock for ogg_so_logs.log
  at com.oracle.sysman.goldengate.common.OGGSOLoggingHelper.setUp(Unknown Source)
  at com.oracle.sysman.goldengate.common.OGGSOLoggingHelper.(Unknown Source)
  ... 1 more
Caused by: java.io.IOException: Couldn't get lock for ogg_so_logs.log
  at java.util.logging.FileHandler.openFiles(FileHandler.java:370)
  at java.util.logging.FileHandler.(FileHandler.java:344)
  ... 3 more
Could not find the main class: com.oracle.sysman.goldengate.ggsci.ExecuteCommand. Program will exit.

Cause

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