How Can Users Who Forgot Challenge Answers Reset Password (Doc ID 2109469.1)

Last updated on MARCH 08, 2017

Applies to:

COREid Access - Version 10.1.4.3.0 and later
Information in this document applies to any platform.

Symptoms

Users are forgetting their password in an Oracle Access Manager (OAM) 10g and Oracle Adaptive Access Manager (OAAM) 11g integrated environment and unable to reset their own password as they do not remember the challenge answers or they were never set. Is there another way for users to reset passwords or profile instead of using challenge questions?

Cause

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