Customizing Review Widget Appearance Update Fails to Render (Custom CSS for Reviews Appearance) (Doc ID 2110969.1)

Last updated on MARCH 02, 2016

Applies to:

Oracle WebCenter Sites - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

Custom CSS for Reviews Appearance fails to apply to a page that renders the Review Widget on Management nor on Production.

When developer tools, such as Firebug, are enabled during the Custom CSS file upload, GET/POST requests populates during the upload process. The POST UploadFile.action has a status of 200, proving the file was uploaded:

http://<hostname>:<port>/cg/admin/registered/Site/avisports:1393355747645/ReviewsAppearanceSettings/UploadFile.action

POST /cg/admin/registered/Site/avisports:1393355747645/ReviewsAppearanceSettings/UploadFile.action HTTP/1.1
Host: 10.220.22.180:7005
User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Firefox/38.0
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Language: en-US,en;q=0.5
Accept-Encoding: gzip, deflate
Referer: http://<hostname>:<port>/cg/admin/registered/Site/avisports:1393355747645/ReviewsAppearanceSettings/Edit.action
Cookie: cos.guest_id=aee25cac665ee9cd4a18d7bc348e4fbe; JSESSIONID=RLczWQ9VVyPC5lTyxrLHL7VbpnnF8D1RfpCJfLxQ4bqGCGVtzQYs!-408725101
Connection: keep-alive

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms