Actionable email fails when the Groupwise client attaches a signature or disclaimer

(Doc ID 2111152.1)

Last updated on MARCH 02, 2016

Applies to:

Oracle Business Process Management Suite - Version 11.1.1.7.0 and later
Information in this document applies to any platform.

Symptoms

On :  11.1.1.7.0 version, Human workflow (11g+)

Actionable emails are unable to be responded to using the Groupwise email client.

When viewing the failed incoming notification in EM you see the NID followed by the signature/disclaimer.

Cause

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