Oracle Imaging and Process Management (IPM) is Running Out Of Numbers In The ST_CTRL Table For Objectid, BatchID and RECID (Doc ID 2112107.1)

Last updated on APRIL 05, 2016

Applies to:

Oracle Imaging and Process Management - Version 10.1.3.6 and later
Information in this document applies to any platform.

Symptoms

Customer has reached the limit of Control numbers (RECID, OBJECTID and BATCHID) in the current schema.  Storage Server crashes when it can no longer increment the NextName value in the ST_CTRL table for the Filing row.

Errors from the IPM Service Logs:

1. Load request for object [Object_Name] failed to complete processing. Error 24779

2. Error code was 2

3. Error code was 3

4. Any number of other Subsys errors indicating it can't process documents anymore.

Cause

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