WebCenter Enterprise Capture Is Unable To Process Email Messages and Error "Message Failed to get folder {0} " Occurs (Doc ID 2112313.1)

Last updated on SEPTEMBER 28, 2022

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

WebCenter Enterprise Capture is unable to process email messages.

Receiving the following errors when trying to import emails:

Message Failed to get folder {0}
Message Failed to obtain message flag.

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In this Document

Symptoms

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