WebCenter Portal Document Preview Stops Working When Clicking on Info Tab After Enabling the Digital Asset Manager Feature in WebCenter Content (Doc ID 2112753.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle WebCenter Portal - Version 11.0.0.0 to 11.1.1.9.8 [Release 11g]
Information in this document applies to any platform.

Symptoms

The following steps replicate this issue:

1. Enable the Digital Asset Manager component in WebCenter Content that is integrated with WebCenter Portal. 

2. In WebCenter Portal add the Document Explorer taskflow on a page. 

3. Click on a document that has a Document Preview. 

4. Click on the Info tab and expand Advanced to display Metadata

This will cause the screen to freeze and the document preview to disappear.

Changes

 Enabled Digital Asset Manager component in WebCenter Content while integrated with WebCenter Portal.

Cause

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