Users With ViewRequest Capability Unable to Search Requests of Another User Through Admin Role

(Doc ID 2113679.1)

Last updated on JANUARY 08, 2017

Applies to:

Identity Manager - Version 11.1.2.3.0 and later
Information in this document applies to any platform.

Symptoms

Users unable to search requests of another user through Admin Role

Use-case:
Create a user user001 under organization Org1
Create another user user002 under organization Org1
Create an admin role ViewRequest with capability User - View Requests for Org1 and assign it to user002.
As user001 submit a request to change its own name.
Login with user002 and try to find the request submitted by user001 (Self Service Track Request) and unable to find it.

Cause

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