NotSerializableException: On Clicking User Certification in a Clustered Setup

(Doc ID 2115763.1)

Last updated on SEPTEMBER 20, 2016

Applies to:

Identity Manager - Version and later
Information in this document applies to any platform.



NotSerializableException error seen when clicking on User Certification in a Clustered Setup.

Note: This issue happens only in cluster setup. The error doesn't reproduce in standalone installation.


1. Login into OIM and change the system property 'OIG.IsIdentityAuditorEnabled' value to TRUE (if not done).
2. Create a user called "testuser1".
3. Goto 'Identity' url and navigate to Compliance ----> Identity certification --> Definition.
4. Create a two phase review user certification (say Cert1 ) by setting reviewer1 as 'testuser1'. (select all default options). In 'Base Selection' step, select some user criteria that yields some

Note: How to make certification two phase ?
In 'Configuration' step, select the check box 'Allow multi-phased review'. In 'Reviewers' step, select the check box 'Enable Phase 2 review process'

5. Once the user certification is completed, run the certification. It should produce some records.
6. Logout and login as reviewers i,e 'testuser1'.
7. Navigate to Identity certification --> Dashboard'
8. Click on certification created i,e Cert1.

The below error is seen consistently:



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