WFR WebVerifier is Very Slow to Load, to Open Batches, and to Switch Between Batches with Oracle 12c Database (Doc ID 2115870.1)

Last updated on MAY 10, 2016

Applies to:

Oracle WebCenter Forms Recognition - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

Web Verifier takes 30 seconds or more to login, open batches, and switch between batches.  Verifier performance is poor, but not as bad as Web Verifier.

Specifically, when WebVerifier starts up, the batch list comes up in a few seconds, then the Loading Project progress bar cycles for 15 or more seconds before the user can click on a batch or perform some other function.

It is expected that the system takes just a few seconds to perform the same operations.

Changes

Database has been upgraded to Oracle 12c, or the General Project Setting has been set to "Use Database" by checking the Use Database checkbox.

Cause

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