OAM 11g On AIX: WNA Fails For Some Users With Org.ietf.jgss.GSSException (Doc ID 2116348.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Access Manager - Version 11.1.2.3.4 and later
Information in this document applies to any platform.

Goal

Problem Summary
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OAM 11g on AIX: WNA fails for some users with org.ietf.jgss.GSSException

Problem Description

We have an OAM 11.1.2.3 installation which in integrated with Oracle EBS R12.1.3. On this installation we have configured WNA according to the following document https://docs.oracle.com/cd/E40329_01/admin.1112/e27239/wna.htm#AIAAG7106 and we are perfoming some tests.

So far we have tested the access to EBS throught OAM with WNA enabled with about 20 different users and the are all able to access to EBS correctly without being prompted for credentials.

However we have found a user that is unable to access to EBS with WNA and receives an "User account is locked" error messages on the OAM login page (which should not be shown when WNA is enabled). If this user disables the "Integrated Windows Authentication" flag from the IE configuration, he is able to access EBS through OAM by manually providing the credentials (using the fallback basic authentication).

Solution

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