WebCenter Enterprise Capture Buttons Are Not Working When Using Internet Explorer 11 (Doc ID 2117005.1)

Last updated on JULY 07, 2017

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

In the WebCenter Enterprise Capture dc-client, certain buttons are not functional.  These buttons include "Preferences", "Sign Out" and "About".  When selected, no action is taken.

The browser being used is Internet Explorer 11 with Java version 1.8.0_71.  This does work correctly with Internet Explorer 9 and Java version 1.6.0_26.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms