Exalogic Virtual: How to manually update the credentials used by EM OpsCenter Control (EMOC) when accessing the storage heads in the ZFS Appliance (Doc ID 2118363.1)

Last updated on MAY 25, 2017

Applies to:

Oracle Exalogic Elastic Cloud Software - Version 2.0.6.0.0 to 2.0.6.2.3
Information in this document applies to any platform.

Goal

NOTE: This solution applies only to Exalogic Releases 2.0.6.2.2 (July 2015 PSU) and below and should ***NOT*** be used with versions 2.0.6.2.3 (October 2015 PSU) and later.


You have an Exalogic system running Exalogic Elastic Cloud Software (EECS) as a virtual deployment and you would like to manually reset the passwords that the Enterprise Manager OpsCenter (EMOC) component is using to access storage heads to troubleshoot a suspected problem related to credentials, such as:

  1. You see "Auth Fail" errors such as the following in one of the cacao log files (/var/opt/sun/cacao2/instances/scn-proxy/logs/cacao.N) on the two vServers running the EMOC ProxyControllers (ExalogicControlOpsCenterPC1 and ExalogicControlOpsCenterPC2)

     

  2. You see a radio button "Clear blacklisting and continue using current credentials" after viewing the credential set for an "Asset" by clicking on the "Update Management Credentials" action for a selected object:

    Solution

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