WEC is not Polling Email and Error " Exception [EclipseLink-4002] (Eclipse Persistence Services - 2.3.1.v20111018-r10243): org.eclipse.persistence.exceptions.DatabaseException" Occurs in Logs
(Doc ID 2118705.1)
Last updated on FEBRUARY 26, 2021
Applies to:Oracle WebCenter Enterprise Capture - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
Capture is not polling the email box and reporting the below error in the logs:
Internal Exception: java.sql.SQLException: Protocol violation: [6, 7, 109]
Error Code: 17401
An error also occurs while accessing dc-console.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document