My Oracle Support Banner

NullPointerException In Getting UDF Fields in Preprocess Event Handler After Upgrade (Doc ID 2120666.1)

Last updated on JULY 12, 2021

Applies to:

Identity Manager - Version and later
Information in this document applies to any platform.


On : version, Provisioning

In one of the OIM environments all requests are getting "stuck" in the preprocess event handler which creates the payload and SOA task. There is a null pointer exception in the logs, which looks like its trying to get some User UDF fields. The following error is seen in the log:

Due to this issue, users requests do not complete.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.