NullPointerException In Getting UDF Fields in Preprocess Event Handler After Upgrade
(Doc ID 2120666.1)
Last updated on JULY 12, 2021
Applies to:Identity Manager - Version 188.8.131.52.6 and later
Information in this document applies to any platform.
On : 184.108.40.206.6 version, Provisioning
In one of the OIM environments all requests are getting "stuck" in the preprocess event handler which creates the payload and SOA task. There is a null pointer exception in the logs, which looks like its trying to get some User UDF fields. The following error is seen in the log:
Due to this issue, users requests do not complete.
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