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WFR WebVerifier is Generating an IIS 500.9 Error (Doc ID 2126811.1)

Last updated on MARCH 27, 2023

Applies to:

Oracle WebCenter Forms Recognition - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

The below error is generated:

HTTP Error 500.19 - internal server error. The requested page cannot be accessed because the related configuration data for the page is invalid.

Changes

The folder "C:\Oracle" had custom permissions instead of using the inherited permissions from C:\. The user svc-WCI-DEV was added and removed the USERS group.

The website Application Pool runs under Network Service, which is a member of the USERS group and thus didn’t have access to read anything in C:\Oracle.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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