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After Releasing an Enterprise Capture Batch the Batch Icon Shows a Green Up Arrow and Yellow Down Arrow and the Controls are Disabled (Doc ID 2127596.1)

Last updated on JANUARY 31, 2019

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.8.0 to 11.1.1.8.0 [Release 11g]
Information in this document applies to any platform.

Symptoms

When attempting to release a batch, the user sees a two-arrowed gear icon followed by losing control of the client.  The batch icon has a green up arrow and a yellow down arrow.

The user must logout and log back into the Capture Client to regain control of the user interface.

Changes

 

Cause

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