My Oracle Support Banner

Attribute Update Process Tasks Are Not Retrieving Data From The Process Forms In OIM11.1.2.3.x Version (Doc ID 2127638.1)

Last updated on OCTOBER 08, 2021

Applies to:

Identity Manager - Version and later
Information in this document applies to any platform.


On an upgraded OIM environment, the process form tables are been updated correctly however, some attributes are not been updated in the targets. This is happening across AD and OID.

Steps to reproduce the issue:

1. Update the user for some attribute via the /identity GUI, e.g. update mobile number.

2. 'Mobile Updated' Process Task is triggered and completed successfully, however, instead of fetching the value from the Process form and updating it into the end directory, the task updates the mobile in the target directory with NULL and effective removing the attribute from the targets all together.

Unable to determine where the NULL value is coming from.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.