Apache Webgate For Linux 64bit Causes Error in Logs: AH00052: child pid 11343 exit signal Segmentation fault (11) (Doc ID 2127819.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Access Manager - Version 11.1.2.2.5 and later
Information in this document applies to any platform.

Symptoms

OAM 11.1.2.2 webgate installed with RH 6.7 64-bit & Apache 2.4.17 64-bit. Following errors were noticed in logs & during start of Apache instance.

[xxxx@xxxx conf]$ xxxx/apache/bin/apache_restart
Stopping httpd: [ OK ]
Starting httpd: httpd: Syntax error on line xxx of xxxx/apache/conf/httpd.conf: Cannot load xxxxx/oblix/apps/webgate/bin/webgate.so into server: xxxx/access/oblix/apps/webgate/bin/webgate.so: undefined symbol: ap_log_rerror
[FAILED]
[xxxx@xxxx conf]$ xxxx/apache/bin/apachectl start
xxxx/apache/bin/apachectl: line xx: xxxx Segmentation fault $HTTPD -k $ARGV

Apache logs were showing this error
[xxx xxx xx 15:21:28.876223 2016] [core:notice] [pid 11303] AH00052: child pid 11343 exit signal Segmentation fault (11)
[xxx xxx xx 15:21:36.890533 2016] [core:notice] [pid 11303] AH00052: child pid 11348 exit signal Segmentation fault (11)
[xxx xxx xx 15:28:26.348406 2016] [core:notice] [pid 11303] AH00052: child pid 11328 exit signal Segmentation fault (11)
[xxx xxx xx 15:32:03.617556 2016] [mpm_prefork:notice] [pid 11303] AH00169: caught SIGTERM, shutting down
[xxx xxx xx 15:33:04.139217 2016] [mpm_prefork:notice] [pid 11504] AH00163: Apache/2.4.17 (Unix) configured -- resuming normal operations
[xxx xxx xx 15:33:04.139329 2016] [core:notice] [pid 11504] AH00094: Command line: '/opt/ibmtools/apache/bin/httpd'
[xxx xxx xx 15:33:38.181243 2016] [core:notice] [pid 11504] AH00052: child pid 11505 exit signal Segmentation fault (11)

Observed following error in strace logs.

open("xxxxx/webgate/config/ObAccessClient.xml.lck", O_RDWR) = -1 ENOENT (No such file or directory)
open("xxxxx/webgate/config/ObAccessClient.xml.lck", O_RDWR|O_CREAT|O_TRUNC, 0644) = -1 EACCES (Permission denied)
open("xxxxx/webgate/config/ObAccessClient.xml", O_RDONLY) = 63
close(63)

Cause

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