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Opening/Closing Tags in IdocScript are Converted to HTML Character Entities in NeedToKnow (NTK) Component (Doc ID 2129513.1)

Last updated on SEPTEMBER 20, 2023

Applies to:

Oracle WebCenter Content - Version and later
Information in this document applies to any platform.


WebCenter Content (WCC) user is unable to edit the IdocScript in NTK Content Security Configuration Information ( BP 19).

Error: Server Request Failed
Unable to execute service UPDATE_NTK_SECURITY_CONFIG_INFO and function updateNTKSecurityConfigInfo.
The error was caused by an internally generated issue. The error has been logged.

Reproduced at will by following steps:

1. On a BP 19 instance, enable the NeedToKnow(NTK) component from ComponentWizard (see Doc ID 1333446.1) and restart WCC Server.
2. Log into WCC as administrator.
3. Navigate to Administration --> (click on) NTK Configuration Information.
4. Click Edit on the top-right corner --> Select Content Security Configuration Information.
5. Under Read Options change:
   a. Use Security to Yes
   b. Limit Access to Yes
   c. Type the following into the Script box:


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