When sending notifications through Lotus receiving the error, 'Javax.mail.MessagingException: Unable To Load BODYSTRUCTURE' (Doc ID 2129811.1)

Last updated on APRIL 26, 2016

Applies to:

Oracle Business Process Management Suite - Version 11.1.1.6.0 and later
Information in this document applies to any platform.

Symptoms

When sending mail notifications from SOA 11.1.1.6.7 environment through Lotus server, the following error occurs and the e-mails containing html tags (e.g <p>, <table border="1">, <tr>) are not parsed properly.

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms