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PDF Format Causes Error "Error exporting page to file" During Enterprise Capture Client Side Import but Works for Folder Import (Doc ID 2130111.1)

Last updated on NOVEMBER 15, 2017

Applies to:

Oracle WebCenter Enterprise Capture - Version 11.1.1.9.0 and later
Information in this document applies to any platform.

Symptoms

When importing a specific PDF using the Capture client, the following error is received

An error occurred during Image Capture.

Message:
ice.driver.ImageCaptureDriverException: Error exporting page to file {C:\Users\<name>\AppData\Local\Temp\oddc3826848182585289096.imp}.

If this PDF is imported using a folder import, it processes successfully.

Cause

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