WCI UCM Content Crawler Interrupting With 'not an allowable remote socket address' Error

(Doc ID 2131219.1)

Last updated on OCTOBER 02, 2017

Applies to:

Oracle WebCenter Interaction - Version and later
Information in this document applies to any platform.


UCM (WebCenter Content) crawler jobs are failing with the following error:

Job Operation #1 failed: This crawl could not be launched because the location from which it was supposed to start, ROOTFOLDERNAMEANDID=Public\:6
could not be found or was inaccessible. When the crawler attempted to visit this location it received the following message: Error in function SOAPEnvelope.Restore (arrayText == [B@337d10): SOAP fault: faultcode='soapenv:Server.userException' faultstring='java.rmi.RemoteException: oracle.stellent.ridc.protocol.ServiceException: Unable to establish connection to the server. Permission denied. Address 'x.x.x.x' is not an allowable remote socket address.
at oracle.stellent.ridc.protocol.ServiceResponse.getResponseAsBinder(ServiceResponse.java:116)
at oracle.stellent.ridc.protocol.ServiceResponse.getResponseAsBinder(ServiceResponse.java:92)
at com.oracle.wci.ucm.Provider.pingServer(Provider.java:270)
at com.oracle.wci.ucm.container.ContainerProvider.initialize(ContainerProvider.java:122)
at com.plumtree.remote.crawler.NativeContainerProvider.Initialize(NativeContainerProvider.java:59)
at com.plumtree.remote.crawler.xp.XPContainerProvider.Initialize(XPContainerProvider.java:454)
at com.plumtree.remote.crawler.soap.ContainerProviderSoapBindingImpl.Initialize



Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms