WCI UCM Content Crawler Interrupting With 'not an allowable remote socket address' Error (Doc ID 2131219.1)

Last updated on OCTOBER 22, 2024

Applies to:

Symptoms

UCM (WebCenter Content) crawler jobs are failing with the following error:

Job Operation #1 failed: This crawl could not be launched because the location from which it was supposed to start, ROOTFOLDERNAMEANDID=Public\:6
REPOST=
STARTFOLDERID=6
STARTFOLDERNAME=Public
PTC_CRAWL_DEPTH=-1
could not be found or was inaccessible. When the crawler attempted to visit this location it received the following message: Error in function SOAPEnvelope.Restore (arrayText == [B@337d10): SOAP fault: faultcode='soapenv:Server.userException' faultstring='java.rmi.RemoteException: oracle.stellent.ridc.protocol.ServiceException: Unable to establish connection to the server. Permission denied. Address '<IP_ADDRESS>' is not an allowable remote socket address.
  at oracle.stellent.ridc.protocol.ServiceResponse.getResponseAsBinder(ServiceResponse.java:116)
  at oracle.stellent.ridc.protocol.ServiceResponse.getResponseAsBinder(ServiceResponse.java:92)
  at com.oracle.wci.ucm.Provider.pingServer(Provider.java:270)
  at com.oracle.wci.ucm.container.ContainerProvider.initialize(ContainerProvider.java:122)
  at com.plumtree.remote.crawler.NativeContainerProvider.Initialize(NativeContainerProvider.java:59)
  at com.plumtree.remote.crawler.xp.XPContainerProvider.Initialize(XPContainerProvider.java:454)
  at com.plumtree.remote.crawler.soap.ContainerProviderSoapBindingImpl.Initialize(ContainerProviderSoapBindingImpl.java:141)

Cause

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