Timeout when running the Create Certification Task (Doc ID 2131636.1)

Last updated on MAY 26, 2016

Applies to:

Identity Manager - Version 11.1.2.2.0 and later
Information in this document applies to any platform.
In OIM 11.1.2.2.0, the Certification Creation Job is designed using single thread creating the certification sequentially. When the large amount of user appears in the certification job run, the transaction time would be set it up considerably high to fit the running data.

Symptoms

Timeout has been seen when run the Certification Creation Task job run. You will see the following errors in the OIM diagnostic log:

weblogic.transaction.TimedOutException: Transaction timed out after 9991 seconds
BEA1-652472B7069C5B888A14
at weblogic.jdbc.jta.DataSource.enlist(DataSource.java:1721)
... 77 more
at oracle.iam.certification.impl.support.impl.UserCertificationHelperImpl.createUserCertification(UserCertificationHelperImpl.java:533)
at $Proxy149.createUserCertification(Unknown Source)

Changes

OIM11.1.2.3.0 has fixed this issue and the certification job runs in multi-thread batches. Timeout is not been seen anymore.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms