Configure Records Settings Page not Appearing as Expected After Enabling Records Adapter. (Doc ID 2132681.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle WebCenter Content: Records - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms


Configure Records Settings page is not appearing as expected after enabling Records Adapter. The Records installation levels are missing along with the associated features. The following warning also appears indicating that the URM source has not been registered even though the URM source was recently  confirmed added and connected successfully.

UrmAgent has no registered Oracle WebCenter Content: Records source to retrieve configuration information. If URMAgent has just been enabled without the server restart, please restart the server before clicking 'RegisterSource' link".

If the "Register Source" link is selected, an error occurs indicating the external source (UCM_Adapter) is already registered.

 

Cause

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