Unable To Invoke Endpoint URI "https://<hostname>:443/workflowservice/CallbackService" Error When Approving the Entitlement Request.

(Doc ID 2133698.1)

Last updated on OCTOBER 10, 2017

Applies to:

Identity Manager - Version and later
Information in this document applies to any platform.


On upgraded OIM version, after approving request, the request status goes to approved but the group membership insert task is not triggering and getting an error in em console.



Note that user is able to directly provision the entitlements without approval without error and the URL "https://<hostname>:443/workflowservice/CallbackService" will resolve if one directly tries to access in web browser.

The issue can be reproduced at will with the following steps:
1. Create an entitlement request or any request.
2. Login as approver to OIM console.
3. Approve the request.
4. It fails with an error.


 Upgrade from OIM11.1.2 to OIM11.1.2.2, the issue started to happen.


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