Unable To Invoke Endpoint URI "https://<hostname>:443/workflowservice/CallbackService" Error When Approving the Entitlement Request. (Doc ID 2133698.1)

Last updated on MAY 06, 2016

Applies to:

Identity Manager - Version 11.1.2.2.0 and later
Information in this document applies to any platform.

Symptoms

On upgraded OIM 11.1.2.2 version, after approving request, the request status goes to approved but the group membership insert task is not triggering and getting an error in em console.

ERROR
---------

 

Note that user is able to directly provision the entitlements without approval without error and the URL "https://<hostname>:443/workflowservice/CallbackService" will resolve if one directly tries to access in web browser.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create an entitlement request or any request.
2. Login as approver to OIM console.
3. Approve the request.
4. It fails with an error.

Changes

 Upgrade from OIM11.1.2 to OIM11.1.2.2, the issue started to happen.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms