Arabic Named Framework Folders Not Working With IE 11

(Doc ID 2135980.1)

Last updated on AUGUST 10, 2017

Applies to:

Oracle WebCenter Content - Version 11.1.1.8.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.1.8.0 version, Content Server

When attempting to use IE Arabic character Framework Folders fail to work,
the following error occurs.

ERROR
-----------------------
Path : MOFA/HCM/????_????_12345 does not exist.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Arabic filename in Framework Folders
2. Use IE 11 to try and pull up filename
3. Observe path can't be found

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users on IE can't find the folders.

Cause

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