Templates Not Found By New SSO Agent

(Doc ID 2137243.1)

Last updated on MAY 18, 2016

Applies to:

Oracle Enterprise Single Sign-On Suite Plus - Version and later
Information in this document applies to any platform.


ESSO Logon Manager


The ESSO agent is unable to locate application templates in the repository after upgrading to

After upgrading ESSO to version the application templates are no longer visible in the AD repository. A new OU was created separately from production. When executing "Test Global agent settings" it fails at the Configuration Object Retrieval step.


The application templates should remain visible and be accessible to the ESSO Agent after upgrading to a new version.


The issue can be reproduced at will with the following steps:

  1. Install/configure ESSO agent.
  2. Test the Global Agent Settings in the ESSO Administrative Console.


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