EM Cloud Control Fails to Display Past or Failed Jobs With Error "unable to read string reader" (Doc ID 2139005.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Reports Developer - Version 11.1.2.2.0 and later
Information in this document applies to any platform.

Symptoms

Using EM Cloud Control 12c (12.1.0.4) to monitor Report Targets 11.1.2.2 fails to show Finished Jobs/Failed Jobs when they are submitted to DESTYPE=CACHE.


As soon as there is one request that was submitted to CACHE then this functionality does not work anymore.

The following message is displayed:

Error
Failed to get requested metrics from the EM Agent.
unable to read string reader
unable to read string reader

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms