Guidelines for Creating an Outside In Technology (OIT) Web View Export Service Request (SR)
(Doc ID 2139451.1)
Last updated on SEPTEMBER 04, 2019
Oracle Outside In Technology Information in this document applies to any platform.
The purpose of this document is to provide information about best practices for the Knowledge search and SR creation process of Web View Export Service Requests. A secondary purpose of this document is to explain to (new and experienced) users how to provide comprehensive information to Outside In Technology Support Engineers, which may expedite their ability to provide solutions.
Not all questions, requested information or comments pertain to every SR you create, as these are general guidelines. Some comments in this article will assume you have a general familiarity with the organization of the OIT SDKs, as delivered via Oracle Software Delivery Cloud (new window) or OTN (new window).
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