High Availability Configuration Error "Unable to communicate with OMSM Server. Please contact your System Administrator"
Last updated on SEPTEMBER 09, 2017
Applies to:Oracle Mobile Security Suite - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
The managed server name appears to be incorrect after configuring a HA environment. Can this be repaired without rerunning the entire configuration?
The error seen with one node in the cluster down is "Unable to communicate with OMSM Server. Please contact your System Administrator."
The logs show the following error:
Caused By: java.net.ConnectException: Tried all: '1' addresses, but could not connect over HTTP to server: 'name.domain.com', port: '14180'
In this case the server name is not correct. IT was either not entered or entered incorrectly in the configuration wizard.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms